Frequently Asked Questions
What will your best friend’s day be like? Drop off times are between 730-9am Weekdays for Daycare & after 8am for boarders. Socialization includes an action packed, fun-filled day. Play ball, tug of war, swim, have a treat and nap time Romp in our 5 play areas. Play some more! Return him/her home with a smile and exhaustion GUARANTEED!
Going on Vacation? Send your best friend on his/her own resort! We love it when our friends stay over for a slumber party. Our Resort guests are all treated with the utmost tender loving care. They will spend the day keeping busy with dog daycare activities and in the evenings, they will enjoy your choice of OPEN boarding or a private cabana. For an additional fee, your pooch can sleep with our overnight staff!
Do you have more than one dog? We offer a 30% discount for additional furry family members living in the same household.
If my dog can’t/ won’t participate in active play, what happens? No problem! The older dogs can hang out in a private cabana, stay in a quiet play area or help the Pack Leader supervise the playground.
What about food? Daycare guests are not fed meals, however puppies or special diet guests can provide their lunches in a marked container. For our Overnight Guests, please bring 1 zip lock bag of food for each ‘serving’ your dog will enjoy. It can’t hurt to bring a couple of extra bags in the event you need to extend his/her stay unexpectedly.We would prefer not to change foods due to the fact that it may upset his/her tummy. If he/she runs out of food, we can provide a house meal for an additional cost.
What happens if there is an emergency? We take every precaution possible to keep our guests safe, however, should an emergency occur we will:
-Stabilize the situation
– Transport to vet (during business hours) or emergency facility (if needed)
-Contact pet parents and/or emergency contact you provide to us.
What is the protocol for evacuation? Print this important info regarding evacuation
How do I enroll my pooch at k9 Cabana? Please visit our website & fill out an application by CLICKING HERE and we will contact you to set up a Meet & Greet. During this time, we’ll ntroduce your dog to others of like size and temperament slowly and watch body language, posture, and for signs of aggression. Once your dog passes, we will complete the application process, give you a tour of the Resort & schedule him/her for playtime!
What vet records will I need during the application process? We require proof of current vaccines PRIOR to arrival: Rabies; Distemper /Parvo; Bordetella (we will honor Bordetella vaccine- 6 months or 1 year, whatever your vet administers). Records should be faxed to (866) 431-9545 or scanned & emailed to firstname.lastname@example.org. For dogs under 1 year, we also require a negative fecal test (parasite).
My dog is aggressive, can they still apply? Unfortunately, No. It is important that we put the safety of all of our guests (as well as employees) first. If your dog has aggressive behavior, however, we offer Training services to help with your needs. Please contact us for a consultation. 843-748-0351 or you can fill out an inquiry form by clicking this link: TRAINING